New product release management
Cooperate with inbound marketing to make NPIP and follow up
Presentation material / Product training for FAE, sales and distributor sales
Being an interface between Factory / RD / Quality / FAE and Sales to win AVL
Customers / Sales support
Keep website / customers and sales force up-to-date with product information about our products and their application
Technical Q&A support, focus on product range / competitors PN verification.
Special sample handling
Product management (Thin Film Products)
Data Depot routine maintenance
Part Number in SAP / Web(NNP) routine maintenance
Engineering Change notice management
Issue ECR to R&D represents for MKT / Sales feedback
ECN management
Process changes management, give PCN proposal to PM when needed
Urgent rescue to prevent customer line down
Cooperate with planner / sales / JIT to find out solution to rescue customers