- Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
- Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile
- Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda
- Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners
- Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential
- Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management
- Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer's needs and comfort level
- Requirements
- Requirements
- Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
- Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile
- Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda
- Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners
- Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential
- Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management
- Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer's needs and comfort level