Job Description
1. Flight Cargo Capacity Management
- Manage and optimize cargo space allocation on scheduled flights to maximize load efficiency and revenue.
- Operate cargo management systems such as Cargo Flash or Cargospot for space planning and real-time monitoring.
- Coordinate and process cargo bookings, ensuring timely and accurate shipments.
- Communicate with freight forwarders, cargo agents, and internal airline departments to resolve shipment-related issues.
2. Additional Responsibilities
- Analyze market demand and flight load factors to improve operational strategies and cargo performance.
- Monitor cargo handling procedures to ensure compliance with airline policies and international air cargo regulations.
- Support the sales team by providing space quotations, market updates, and availability information.
- Handle irregular operations such as overbooking, cargo delays, and reallocation of space to minimize disruption and maintain service standards.
Qualifications & Requirements
Work Experience:
Minimum 2 years of relevant experience in air cargo export/import operations or capacity control preferred.
Education:
Associate or Bachelor's degree in Aviation, Transportation Management, International Trade, or Foreign Languages (preferred).
Language Proficiency:
English: Intermediate (listening, speaking, reading, and writing).
TOEIC certificate preferred.
Technical Skills:
Proficient in Microsoft Excel, Outlook, PowerPoint, and Word.
Familiar with data entry, document management, and administrative workflows.
Professional Skills:
- Strong attention to detail and accuracy in repetitive tasks.
- Effective in client communication, complaint handling, and customer data maintenance.
- Good coordination and problem-solving skills with both local and overseas partners.
Licenses / Certificates:
- TOEIC certification preferred.
- Valid scooter or motorcycle license (light or standard) required.
Additional Preferred Qualities:
- Coursework or knowledge in international trade and air freight forwarding is a plus.
- Experience working with air cargo export/import operations is advantageous.
- High sense of responsibility and precision in documentation and communication.