Additional Information
Job Number
Job Category
Food and Beverage & Culinary
Location
W Taipei, 10 Zhongxiao East Road Sec. 5, Taipei, Taipei, Taiwan, 110202VIEW ON MAP
Schedule
Full Time
Located Remotely?
N
Position Type
Non-Management
Purpose of Role
Responsible for assisting Manager and Assistant Manager in the supervision of bar daily operations in order to meet and exceed customer needs and business requirements; while ensuring adherence to service standards and operating procedures.
Responsibly Description
- Supervise and inspect bar opening and close duties.
- Assign duties to reporting Talent and fill out station chart.
- Demonstration Whatever/Whenever attitude when responding to guest request.
- Assist in training needs identification and training plan development.
- Provide coaching and conduct training for all reporting Talent to ensure that service standards are followed
- Motivate Talent to bring about excellent performance, enforce discipline as a role model of their performance.
- Take orders for and serve all food and beverage requests using suggestive selling techniques.
- Clear tables.
- Control guest checks and secure proper payment. Utilise prescribed cash handling procedures to accurately charge customers.
- Participate at times in reporting Casual Talent selection.
- Motivate Talent to bring about excellent performance, enforce discipline, and participate in Talent performance evaluation when required.
- Assist with filling out log books.
職位宗旨
負責協助經理及副理監督酒吧日常作息,以滿足並超越客戶及業務需求,並同時確保標準的服務流程。
主要負責事項
- 監督、檢查酒吧開放和關閉工作。
- 分配人才職責並列出分配表。
- 以顧客至上的宗旨服務。
- 協助培訓、發展培訓計畫。
- 訓練新人、輔導培訓以確保高水準的服務品質。
- 激勵人才、展現優異的表現,遵守紀律並成為模範。
- 提供高品質的餐飲服務、有效運用建議銷售促進收益。
- 清潔桌面。
- 負責客人的帳單、檢視正確的付款及結帳。
- 因應需求參與人才甄選。
- 透過鼓勵令人才展現最佳的工作表現、執行紀律、有需要時參與人才工作表現考核。
- 協助填寫日誌。
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
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