Position : Senior Manager, Cross Border Operations
Responsibilities:
Lead the Cross border/Import business supply chain which includes KPI management, Daily/Weekly issue resolution, SOP definition and enhancement, and last mile fulfillment
Define and execute against import requirements by category and work with business stakeholders to manage the fulfillment of cross border customer orders for millions of selections.
Manage 3rd party import and fulfillment partners. Lead the planning and KPI mgt structure to drive performance to standards and targets with these partners.
Be main PIC for communicating with internal stakeholders across Coupang locations in relation to import related subjects for Taiwan
Basic Qualifications
:
• 8+ years of related experienc
e
• Experience on Cross Border Operation or from the courier side is highly advantageou
s
• Strong retail, logistics, or e-commerce background with proven ability to drive chang
e
• Existing relationship with Taiwan Customs is preferable
• The ideal candidate will possess a range of skill set such as leadership development, analytical skills, strong compliance knowledge, think systemically, self-motivation, deep curiosity about how things work
• Ability to prioritize work and to find a way in a complex, fast-paced environmen
t
• Proven analytical skills and ability to influence people both internally and externall
y
• Decisive and able to move with speed to implement idea
s
• Fluency in Chinese and strong communication in Englis
**h
Recruitment Proce**
- ssApplication Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Off
- erThe exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstance
- s.Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stag
**e.
Things to Consi**
- derThis job posting may be closed prior to the stated end date for application if all openings are fill
- ed.Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application proce
- ss.Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applican
ts.