The ideal candidate will be responsible for supporting our client-site operations, with a focus on network and system integration. By delivering consistent onsite services, handling daily reports, and troubleshooting issues, you will help maintain a stable and reliable IT environment. You will also contribute to project support and collaborate with enterprise clients to ensure service satisfaction and operational excellence.
Responsibilities:
- Provide on-site technical support.
- Perform daily maintenance tasks and generate routine operation reports.
- Troubleshoot issues related to systems, networking, and information security equipment.
- Assist with onsite project execution and ongoing system operations.
- Coordinate with the client for urgent support outside of regular working hours.
Requirements:
- 5+ years of experience in network and system integration.
- Hands-on experience with enterprise network infrastructure, including routers, switches, wireless, and security systems.
- Experience in building and supporting large-scale backbone network projects.
- Familiarity with virtualization platforms such as VMware.
- Basic understanding of enterprise domain and LAN/WLAN environments.
- Experience with Cisco routers, Nexus, and Catalyst series is a strong plus.
Preferred Qualifications:
- Experience with Router/Switch setup and integration (Cisco preferred).
- Completion of the "2022 Digital Talent Acceleration Program" and holding relevant VUE certifications will be prioritized.