Company Description
Kalam, a Future group company, is a world-class virtual BPO company providing cost-effective interpretation, translation, and customer experience solutions to over 300 companies globally. We help businesses thrive beyond borders, reduce costs, and expand into new markets. Our mission is to attract and retain customers through loyalty, satisfaction, and real human experiences, ultimately leading to business expansion and revenue growth.
Role Description
This is a full-time remote role for a Mandarin OPI/VRI Interpreter. As an interpreter, you will be responsible for providing over-the-phone and video remote interpretation services. Your day-to-day tasks will include facilitating communication between Mandarin-speaking clients and English-speaking service providers, ensuring accurate and precise interpretation, and maintaining ethical and professional standards in all interpretations.
Qualifications
- Fluency in both Mandarin and English
- Experience in OPI (Over-the-Phone Interpretation) and VRI (Video Remote Interpretation) is a plus
- Excellent listening, retention, and note-taking skills
- Strong understanding of cultural nuances and ability to navigate cultural differences
- Excellent written and verbal communication skills
- Ability to work independently and maintain confidentiality
- Experience in the interpretation or translation industry is a plus
- Bachelor's degree in Translation, Interpretation, Linguistics, or a related field is preferred