As a Training Manager to the Taiwan team, you will be responsible for building and delivering world-class training that enables our Sales and Account Management teams to succeed. You will design onboarding programs for new hires, run refreshers for tenured staff, and ensure teams are confident in selling foodpanda's AdTech solutions to restaurant partners.
【Key Responsibilities】
- Onboarding & Ramp-Up
Deliver structured onboarding programs for all new Sales Reps and Account Managers, ensuring faster readiness to engage partners and drive adoption of Foodpanda's AdTech solutions.
- Role-Based & Product Training
Design and facilitate interactive training sessions on AdTech products (ads, deals, growth packages), sales tools, and consultative frameworks with participants actively applying concepts through role-plays and simulations.
- Continuous Upskilling
Run regular refreshers and workshops for tenured AMs and Sales Reps to strengthen product knowledge and selling skills, keeping teams aligned with evolving product offerings and market strategies.
- Leadership Cadence Enablement
Equip Team Leads through participatory workshops on daily check-ins, weekly planning, 1:1 coaching, and performance reviews, shifting their focus from ad-hoc training to coaching and pipeline management.
- Localization & Relevance
Translate and adapt regional frameworks into Mandarin, embedding Taiwan-specific partner case studies, proof points, and success stories to maximize local relevance.
- Coaching Quality Assurance
Partner with mentors and TLs by observing live coaching sessions, gathering feedback, and facilitating peer-to-peer practice to uplift coaching standards.
- Regional Collaboration
Work closely with APAC training teams to pilot and roll out regional programs, ensuring consistent adoption across Taiwan while tailoring to local needs.
【Requirements】
- 4–5 years' experience in training delivery, planning, and program management (sales enablement, commercial training, or L&D)
- At least 2 years of commercial experience is essential.
- Strong facilitation skills with proven experience running workshops, simulations, and sales/product training
- Experience creating and distributing enablement content (playbooks, factsheets)
- Bilingual fluency in Traditional Mandarin and English
- Excellent stakeholder management skills, able to partner with sales leaders and local/regional training teams
- Organized, proactive, and confident in managing multiple programs end-to-end
- Good to have 2+ years of sales/commercial experience