Job Title: Member Relationship Specialist
Employment Type: Full-time
About Us
The British Chamber of Commerce in Taipei (BCCT) is a dynamic and influential organization that fosters business connections, promotes UK-Taiwan trade relations, and supports member companies through networking, advocacy, and engagement. We are seeking a proactive and personable Member Relationship Specialist to join our team and help strengthen our member network.
Role Overview
As a Member Relationship Specialist, you will be the key liaison between BCCT and its member companies. Your role will focus on cultivating strong relationships, supporting business development efforts, and ensuring a seamless onboarding experience for new members. You'll work closely with internal teams and external stakeholders to enhance member engagement and satisfaction.
Key Responsibilities
- Business Development & Outreach
- Identify potential member companies and strategic contacts
- Initiate outreach and coordinate meetings or site visits
- Support the Chamber's growth by engaging with prospective members
- Member Engagement & Relationship Management
- Maintain and update contact records in the member database
- Liaise regularly with existing member companies to ensure continued engagement
- Facilitate communication and follow-ups after meetings or events
- New Member Onboarding
- Build and manage contact lists for newly joined members
- Guide new companies through the onboarding process
- Ensure smooth integration into the BCCT community
- Administrative & Coordination Support
- Assist with scheduling, documentation, and follow-up communications
- Support the team in organizing member-related activities and initiatives
Value Adds of This Role
- Strategic Influence:
You'll play a pivotal role in shaping the Chamber's member landscape and driving its growth. - Relationship Building:
You'll be the face of BCCT for many companies, building trusted relationships that foster long-term engagement. - Professional Exposure:
Gain direct access to senior executives, entrepreneurs, and decision-makers across diverse industries. - Cross-Cultural Collaboration:
Work within an international environment that bridges UK and Taiwan business communities. - Career Development:
Develop skills in stakeholder management, business development, and organizational strategy — ideal for future leadership roles.
Ideal Candidate
- Strong interpersonal and communication skills
- Organized, detail-oriented, and proactive in follow-ups
- Comfortable with CRM systems or contact databases
- Fluent in English; Mandarin proficiency is a plus
- Prior experience in business development, client relations, or membership organizations preferred
What We Offer
- A collaborative and international work environment
- Opportunities to grow professionally within a respected organization
- Direct involvement in shaping the UK-Taiwan business landscape
Please send your resume to