【Summary】

This position is responsible for leading new tool installation for our customers in TW and WW.

• Provide good installation quality with meeting defined specification and cycle time.

• Manage and control the installation progress by the collaboration with headquarter and local service team

【Main Task】

• Install the tool of ZEISS SMT products at customer sites in TW and WW

• Co-work with customer to finish pre-installation tasks

• Co-work with HQ for issue escalation and resolve it within the installation cycle time

• Co-work with local service team to finish additional customer requests during install period

【Education】

• Master or Bachelor's degree in engineering.

【Experience】

• Installation or field service experience in SEMI industry.

• Quality hands-on capabilities.

• Fluent English – TOEIC 550 as minimal requirement

• Willing to travel abroad at least 2~3 times per year and a duration up to 2-3 months

• Good internal/external communication and interpersonal skills

【Other skills】

• Data analysis, report/presentation skill.

• Creative – Out-of-the-box thinker.